Field Technician

Looking for an opportunity to turn your customer service skills and your passion for technology into a rewarding career with an established and successful family-owned company? Join our team at Fidelity Communications! Since 1940, when we started out as a telephone company, we have grown into a leading provider of internet, cable TV, and long-distance phone services to loyal customers in Arkansas, Louisiana, Missouri, Oklahoma, and Texas.
As a Field Technician with Fidelity Communications, you will be part of a strong and stable family-owned organization with a 70-year tradition of placing the highest value on teamwork, customer service, excellence, and entrepreneurship. We realize that our success depends on the success of our employees, and we will provide you with ongoing training to ensure your continued professional development and advancement to positions of greater responsibility.

Your hard work and professional dedication will be rewarded with competitive compensation and benefits, including:
? Medical, dental, and vision coverage
? Life insurance
? Short- and long-term disability plans
? 401(k) w/ match
? Vacation
? Sick days
? Paid holidays

As a Installation and Repair Technician, you will be responsible for installing and repairing telephone, cable television, cable modem, and DSL lines for our residential and commercial customers. This will require that you work directly with our customers, explaining all products and services, and ensuring that they receive world-class customer service.
Your specific duties in this role will include:
? Repairing telephone lines, cable TV lines, main lines, and drops
? Installing and repairing I-wire or coax wire, telephone, and cable jacks
? Promoting company products through upsells
? Hanging and troubleshooting drops and cable
? Performing central office wiring
? Maintaining regular attendance and following designated safety practices.
? Consulting with customers to determine problems with service
? Maintaining and upgrading outside plant

Equal Opportunity Employer

Fidelity Communications is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status




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